CountryIvory Grape
Professional service in Mombasa

Welcome to Country Ivory Grape

We inspect terminals in hotels, malls and public-facing sites. Where tampering is suspected we act the same day, with an on-site inspection and analysis of the machine. That is exactly what we work on: queue at the branch.

8+Years of experience
150+Satisfied clients
100%Terminals audited under contract
FAQ

Questions we are asked most

Around fifteen minutes per machine for the physical check. Adding a configuration review takes it to roughly half an hour.
Yes. Those sites carry the highest exposure and head the schedule for audits and unannounced inspections.
We keep tools minimal and put out signage only where needed. The check is short and visibly routine.
For active suspicions we work to a 24-hour response: physical inspection of the fascia, review of the card reader and keypad, and analysis of the machine logs. The aim is to return the terminal to service with certainty, not to leave it switched off as a precaution.
With our own signage, a contained work area and a clean-up when we finish. In hotels and shopping centres we agree the timing with building management.
Reviews

What our clients say

Real reviews from Mombasa clients.

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Facilities, Mutua
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"Guests never notice. That was our main concern and they handled it."

D
Duty Manager, Wekesa
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"Photographic records go straight into our compliance file."

How we work

The path of an audit

1

Scope

We agree which machines are audited and how often.

2

Audit

Physical inspection of the fascia and testing of the machine configuration.

3

Report

Findings ranked by severity, with a remediation plan.

4

Verification

A follow-up check confirming the fixes were actually applied.

Country Ivory Grape Mombasa
Audit case

Before and after an inspection

Before โ€” Terminal fascia with a foreign device fitted over the card reader.
Before. Terminal fascia with a foreign device fitted over the card reader.
After โ€” Card reader protected and the terminal back in service.
After. Card reader protected and the terminal back in service.

Illustrative images of a typical inspection.

Sectors

Who we work with

Banks and financial institutions
Retail chains
Petrol stations
Hotels and shopping centres
Transport terminals
Public bodies
Service levels

Agreed response times

Alert type Response Cover
Critical: suspected tampering 24 h Monday to Sunday
High: configuration finding 2 working days Monday to Friday
Scheduled: periodic audit Per calendar Quarterly

Response times are set by contract and vary with the location of the machine.

Services

Everything you need in one place

Serving Mombasa with quality materials and certified professionals.

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Fascia inspection

Physical checks of the card slot, keypad and surround.

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Configuration review

Operating system and application settings checked.

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Access review

Who can open, service or configure each machine.

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Protective device checks

Verification that fitted measures still function.

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Findings report

Issues ranked by severity with a remediation plan.

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Follow-up verification

Confirmation that fixes were actually applied.

Need help? We are in Mombasa

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